By the end of this guide, you'll have Otter.ai set up to automatically transcribe and summarize your quality review meetings — management quality reviews, CAPA review boards, deviation review meetings — producing accurate meeting minutes with action items captured automatically instead of relying on manual notes.

• A smartphone or laptop with Otter.ai installed (otter.ai — free plan available)
• A free Otter.ai account
• Your quality review meetings run over audio (in-person, phone, or video)
• Time needed: 20 minutes to install and configure; runs automatically at meetings after
• Cost: Free (300 min/month transcription); {{tool:Otter.ai.price}} for unlimited
• Note: Inform all meeting participants that AI transcription is being used — standard practice and required for compliance environments